Our Toxic-Free Team Treats You Like Family Throughout Your Entire Project
Our Goal: Provide The Best Window Treatment Experience In The Industry
At Southwest Blinds, we hire team members based on personality and character first. After all, we can teach new hires how to be fantastic installers, but we can’t teach them how to genuinely care about others. And to us, that’s equally important.
So, what does this mean for you? Since we hire courteous and kind people, you’ll receive exceptional SERVICE throughout your window treatment project. That’s our promise, and that’s our guarantee.
Exceptional Service From Start To Finish
We work hard to maintain our trusted reputation within the community. And that means treating YOU with the utmost respect – from start to finish.
No Toxic People
You can be the best salesperson in the world or the world’s best installer. But if you’re difficult, nasty, or rude, you can’t work at Southwest Blinds.
Instead, we hire people who genuinely care about how they treat customers. That way, we make sure we take care of you the way you deserve. They show up on time, communicate clearly, respect your home like it’s their own, and go the extra mile to ensure you’re 100% satisfied with the end result.
We Listen
Many window treatment companies will send their sales representatives on four or five visits a day. That leaves them very little time to actually spend with the customer and learn what they hope to achieve.
Our designers do two appointments a day AT MOST – that’s it. That way, they’re not in a rush. They have time to listen to you, learn your goals, answer your questions, and discuss possible solutions.
Exceptional Communication
At Southwest Blinds, “we communicate” isn’t just lip service. We ACTUALLY do. That means:
Since communication is a priority, you probably won’t need to contact us first. But just in case, you’ll have the number for everyone involved in your project. And they’ll pick up or call you right back.
- Weekly updates
- Major updates when necessary
- Available by phone or email six days a week
Complete Professionalism
You’re inviting us into your home, and that’s an honor we don’t take lightly. That’s why professionalism is at the core of everything we do at Southwest Blinds. Here are just a few ways we uphold the highest standards:
In addition, we’ll treat you, your family, and even your pets with respect and care. Plus, we’ll take care of your home and always leave your home and lawn spotless.
- We wear uniforms
- We show up on time
- We use clean company vans